Privacy Policy

Effective date:  3 November 2024

  

1  Interpretations and Definitions

1.1 Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

1.2  Definitions

This section provides definitions used in this Privacy Policy. The definitions apply throughout Dub Dub Data’s Platform and related documents.

“Account” means unique logins for each Platform it operates, including separate logins for the Hub and the Marketplace. An "Account" is a unique profile created for a User to access and utilise Dub Dub Data’s Platforms.

“ABN” (Australian Business Number) refers to a unique 11-digit identifier issued by the Australian Business Register (ABR) that is required for businesses operating in Australia. An ABN is used to identify businesses to the government and community, and it facilitates dealings with other businesses and regulatory entities.

“Australian Consumer Law (ACL)” refers to the set of national laws providing protections and rights to consumers in Australia, as outlined in the Competition and Consumer Act 2010 (Cth).

“Dub Dub Data (“We”, “Us”, “Our”)” refers to Dub Dub Data Pty Ltd, an Australian company, ABN: 57 678 121 956, providing the Platform and related services, and its associated corporate entities.

“Dubber” refers to a registered vendor on the Dub Dub Data Platform who offers Products related to data and analytics.

“Feedback” means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of Our Platform.

“Hub” means the community and training component of the Platform, designed to facilitate networking, learning, and collaboration among members through forums, events, and other interactive features.

“Marketplace” refers to the online sales Platform provided by Dub Dub Data, allowing Dubbers to list and sell Products to Buyers.

“Order” means a request by You to purchase or trade by any means Products on the Platform.

"Personal Information" is information We hold which is identifiable as being about You. This includes information such as Your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.

“Platform” means Dub Dub Data’s website and associated services, tools, and functionalities, including the Marketplace and Hub, accessible from www.dubdubdata.com.

“Product” means any good, service, training, coaching, consulting, template, downloadable file, or other offerings listed by Dubbers on the Platform.

“Third-party Social Media Service” means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Platform.

“User (“You”)” means the individual or entity accessing or using the Platform, or the company or legal entity on behalf of which such individual is accessing or using the Platform, whether as a Buyer, Dubber, or other participant.

“User-Generated Content” means material generated and posted by Users on the Platform, including but not limited to listings, reviews, comments, forum posts, meetups, challenges and media uploads.

 

2 We respect Your privacy

1. Dub Dub Data respects Your right to privacy and is committed to safeguarding the privacy of Our customers and website visitors. This policy sets out how We collect and treat Your Personal Information.
2. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
3. You may contact Us in writing at Dub Dub Data Pty Ltd, Level 1, 457-459 Elizabeth St, Surry Hills, New South Wales 2010, AUSTRALIA for further information about this Privacy Policy. Alternatively, please email [email protected].

3 What Personal Information is collected

1. Dub Dub Data will, from time to time, receive and store Personal Information You submit to Our website, provided to Us directly or given to Us in other forms.
2. You may provide basic information such as Your name, phone number, address and email address to enable Us to send You information, provide updates and process Your Order.
3. We may collect additional information at other times, including but not limited to, when You provide Feedback, when You provide information about Your personal or business affairs, change Your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with Our customer support.
4. Additionally, We may also collect any other information You provide while interacting with us.
   
   

4 How We collect Your Personal Information

1. Dub Dub Data collects Personal Information from You in a variety of ways, including when You interact with Us electronically or in person, when You access Our website and when We engage in business activities with You. We may receive Personal Information from third parties. If We do, We will protect it as set out in this Privacy Policy.
2. By providing Us with Personal Information, You consent to the supply of that information subject to the terms of this Privacy Policy.

5 How We use Your Personal Information

1. Dub Dub Data may use Personal Information collected from You to provide You with information about Our Products. We may also make You aware of new and additional Products and opportunities available to You.
2. Dub Dub Data will use Personal Information only for the purposes that You consent to. This may include, to:
   1. provide You with Products during the usual course of Our business activities;
   2. administer Our business activities;
   3. manage, research and develop Our Products;
   4. provide You with information about Our Products;
   5. communicate with You by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
   6. investigate any complaints.
      If You withhold Your Personal Information, it may not be possible for Us to provide You with Our Products or for You to fully access Our Platform.
3. We may disclose Your Personal Information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
4. If there is a change of control in Our business or a sale or transfer of business assets, We reserve the right to transfer to the extent permissible at law Our user databases, together with any Personal Information and non-Personal Information contained in those databases.
   
   

6 Disclosure of Your Personal Information

1. Dub Dub Data may disclose Your Personal Information to any of Our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
2. If We do disclose Your Personal Information to a third party, We will protect it in accordance with this privacy policy.
   
   

7 General Data Protection Regulation (GDPR) for the European Union (EU)

1. Dub Dub Data will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
2. We process Your Personal Information as a Processor and/or to the extent that We are a Controller as defined in the GDPR.
3. We must establish a lawful basis for processing Your Personal Information. The legal basis for which We collect Your Personal Information depends on the data that We collect and how We use it.
4. We will only collect Your Personal Information with Your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep Your data safe and secure.
5. We will also process Your Personal Information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.
6. We process Your Personal Information if it is necessary to protect Your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
7. We do not collect or process any Personal Information from You that is considered "Sensitive Personal Information" under the GDPR, such as Personal Information relating to Your sexual orientation or ethnic origin unless We have obtained You explicit consent, or if it is being collected subject to and in accordance with the GDPR.
8. You must not provide Us with Your Personal Information if You are under the age of 18 without the consent of Your parent or someone who has parental authority for You. We do not knowingly collect or process the Personal Information of children.
   
   

8 Your rights under the GDPR

1. If You are an individual residing in the EU, You have certain rights as to how Your Personal Information is obtained and used. Dub Dub Data complies with Your rights under the GDPR as to how Your Personal Information is used and controlled if You are an individual residing in the EU
2. Except as otherwise provided in the GDPR, You have the following rights:
   1. to be informed how Your Personal Information is being used;
   2. access Your Personal Information (We will provide You with a free copy of it);
   3. to correct Your Personal Information if it is inaccurate or incomplete;
   4. to delete Your Personal Information (also known as "the right to be forgotten");
   5. to restrict processing of Your Personal Information;
   6. to retain and reuse Your Personal Information for Your own purposes;
   7. to object to Your Personal Information being used; and
   8. to object against automated decision making and profiling.
3. Please contact Us at any time to exercise Your rights under the GDPR at the contact details in this Privacy Policy.
4. We may ask You to verify Your identity before acting on any of Your requests.
   
   

9  Hosting and International Data Transfers

1. Information that We collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia, Ireland, New Zealand, United States, and United Kingdom.
2. We have an offices and/or facilities in Australia and New Zealand. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which You can obtain from the European Commission Website; the use of binding corporate rules, a copy of which You can obtain from Dub Dub Data’s Data Protection Officer.
3. The hosting facilities for Our website are situated in Australia, Ireland, and United States. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which You can obtain from the European Commission Website; the use of binding corporate rules, a copy of which You can obtain from Dub Dub Data’s Data Protection Officer.
4. Our Suppliers, Contractors, and Dubbers are located in various countries. For the most current list of countries where data may be processed or accessed, please refer to Our Global Footprint: Dubbers & Supplier Countries webpage, which is updated as We onboard new Dubbers and suppliers. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which You can obtain from the European Commission Website; the use of binding corporate rules, a copy of which You can obtain from Dub Dub Data’s Data Protection Officer.
5. You acknowledge that personal data that You submit for publication through Our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
   
   

10  Security of Your Personal Information

1. Dub Dub Data is committed to ensuring that the information You provide to Us is secure. In order to prevent unauthorised access or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
2. Where We employ data processors to process Personal Information on Our behalf, We only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect Personal Information against unauthorised use, loss and theft.
3. The transmission and exchange of information is carried out at Your own risk. We cannot guarantee the security of any information that You transmit to us, or receive from us. Although We take measures to safeguard against unauthorised disclosures of information, We cannot assure You that Personal Information that We collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
   
   

11  Access to Your Personal Information

1. You may request details of Personal Information that We hold about You in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If You would like a copy of the information which We hold about You or believe that any information we hold on You is inaccurate, out of date, incomplete, irrelevant or misleading, please email Us at [email protected].
2. We reserve the right to refuse to provide You with information that We hold about You, in certain circumstances set out in the Privacy Act or any other applicable law.
   
   

12  Complaints about privacy

1. If You have any complaints about Our privacy practices, please feel free to send in details of Your complaints to [email protected]. We take complaints very seriously and will respond shortly after receiving written notice of Your complaint.
   
   

13  Changes to Privacy Policy

1. Please be aware that We may change this Privacy Policy in the future. We may modify this Policy at any time, in Our sole discretion and all modifications will be effective immediately upon Our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

14  Platform

1.  When You visit Our Platform
   When You come to Our Platform (www.dubdubdata.com), We  may collect certain information such as browser type, operating system, website visited immediately before coming to Our site, etc. This information is used in an aggregated manner to analyse how people use Our site, such that We can improve Our service.
2. Information from Third-Party Social Media Services
   Dub Dub Data may allow You to create an Account and log in to use the Platform through the following Third-party Social Media Services. These Third-party Social Media Services, may include, but is not limited to:
   • Google
   • Facebook
   • Twitter
   • LinkedIn
   • Apple
          If You decide to register through or otherwise grant Us access to a Third-Party Social Media Platform, We may collect Personal data that is already associated with Your Third-Party Social Media Platform’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
          You may also have the option of sharing additional information with the Company or Operator through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company or Operator permission to use, share, and store it in a manner consistent with this Privacy Policy.
3. Cookies and Pixels
   We may from time to time use cookies on our Platform. Cookies are very small files which a website uses to identify You when You come back to the site and to store details about Your use of the site. Cookies are not malicious programs that access or damage Your computer. Most web browsers automatically accept cookies but You can choose to reject cookies by changing Your browser settings. However, this may prevent You from taking full advantage of Our Platform. Our Platform may from time to time use cookies to analyses website traffic and help Us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to Platform visitors through third party services such as Google AdWords. These ads may appear on this Platform or other websites You visit.
        Our Platform uses tracking pixels from social platforms, such as Facebook, LinkedIn, and others, to enhance Your experience and allow for targeted advertising. These pixels collect anonymous data about Your interactions on Our site, such as pages viewed and actions taken, which helps Us deliver relevant ads based on Your interests and engagement with Our content. Through these pixels, social platforms may recognise Your visit to Our site and show You ads on their networks or partner sites. We use this information solely to provide more relevant and valuable content to You. You can manage or opt out of these ads in Your social media settings, or adjust Your browser settings to limit tracking.
4. Third party sites
   Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for Your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Dub Dub Data is not responsible for the privacy practices of other such websites. We encourage Our Users to be aware, when they leave our Platform, to read the privacy statements of each and every website that collects personal identifiable information.